Privacy policy

Privacy Policy

Effective date: 27 March 2026

Cuppify (“Cuppify”, “we”, “us”, or “our”) operates this website and store to sell electric cupping therapy devices and related products. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, place an order, contact us, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact details: Name, email address, phone number, billing and shipping address.

  • Order details: Products purchased, order history, delivery details, returns/refunds.

  • Payment details: Payment method (UPI, cards, wallets, net banking). We do NOT store full card details.

  • Communication data: Messages, emails, or calls you make to us.

  • Technical data: IP address, browser type, device info, pages visited.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Handle payments securely

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and services

  • Prevent fraud and abuse

3. Payments

We accept the following payment methods:

  • UPI

  • Credit/Debit Cards

  • Net Banking

  • Wallets (Paytm, PhonePe, etc.)

We do not offer Cash on Delivery (COD).

All payments are processed securely through trusted third-party payment providers.

4. Shipping & Delivery

  • We currently ship only within India.

  • Estimated delivery time: 7 to 15 days after order placement.

To fulfill your order, we may share your information with delivery partners.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep the website working properly

  • Understand user behavior

  • Improve marketing and performance

You can disable cookies in your browser settings.

6. Sharing of Information

We may share your data with:

  • Shopify (store platform)

  • Payment gateways

  • Shipping partners

  • Analytics and marketing tools

We do not sell your personal data.

7. Data Security

We take reasonable steps to protect your data. However, no system is 100% secure.

8. Your Rights

You can:

  • Request access to your data

  • Ask for correction or deletion

  • Opt out of marketing messages

Contact us at support@cuppify.shop for any requests.

9. Children’s Privacy

Our website is not intended for children under 18.

10. Changes to This Policy

We may update this Privacy Policy anytime. Changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us through the official support section available on our website.

12. Business Information

Legal Business Name: Cuppify
Address: Vinayak Nagar, Bhinmal, Jalore, Rajasthan, India
Email: support@cuppify.shop
Phone: +91 7357842521

✅ Notes for You (Important)

  • Keep your contact details consistent across your website.

  • Add this policy to your footer (Privacy Policy page).

  • Update this policy if you start ads, WhatsApp marketing, or international shipping.